CLEAR ANSWERS & SLAS

Frequently Asked Questions

Learn how we plan, engineer, and deploy high-performance applications. Transparent answers regarding code ownership, delivery schedules, and warranty SLAs.

Never. We write custom, modern code from scratch tailored specifically to your business workflows. Traditional pre-made themes ship with dozens of unused plugins, insecure third-party scripts, and heavy database queries that slow down page loads. Our custom-engineered applications load in under 1 second, rank higher on search engines, and remain impervious to generic automated bot attacks.

You do — 100%. Once final payment milestones are settled, full ownership of all custom source code, assets, schemas, and credentials is transferred directly to your private Git repository. We do not hold your digital assets hostage or force you into locked proprietary platforms.

We operate on transparent, milestone-driven disbursements. A standard engagement is divided into:

  • 30% Initiation Deposit: Architecture planning, database schema design, and interactive Figma prototypes.
  • 40% Alpha Milestone: Working application hosted on staging environment for internal testing and review.
  • 30% Final Handover: Production deployment, security hardening, user training, and complete code transfer.

Yes. Our POS terminals use client-side IndexedDB caching and local background service workers. If your physical store or restaurant loses internet connectivity, cashiers can continue scanning barcodes, generating printed receipts, and logging sales uninterrupted. Once connection is restored, the terminal automatically reconciles and syncs back to the central cloud inventory.

Absolutely. We build direct webhook pipelines with the Meta Cloud API and WhatsApp Business Platform. We can automatically dispatch order receipts, tracking links, automated appointment reminders, or lead capture bots directly into your custom CRM or Google Sheets/Excel pipelines.

Every project includes 30 to 90 days of complimentary post-launch warranty support. During this window, any unexpected bugs or compatibility regressions are resolved at zero extra charge. For ongoing server patching, uptime monitoring, and feature iteration, we offer optional monthly retainer tiers.

Delivery timelines depend on scope complexity:

  • Custom Websites & Portals: 2 to 3 weeks.
  • Touchscreen POS / Inventory Suite: 3 to 5 weeks.
  • Custom CRM / Sales Pipeline Hub: 4 to 6 weeks.
  • Native / Hybrid iOS & Android Apps: 6 to 10 weeks.
  • 3D CGI / AI Advertising Spots: 1 to 2 weeks per video campaign.

You provide your product CAD files, high-resolution photography, or brand guidelines. Our 3D visual artists create photorealistic digital twins, storyboard dynamic camera moves, simulate liquid/cloth physics, and composite hyper-realistic lighting. We export finished commercials formatted for Instagram Reels, TikTok, YouTube 4K, and digital out-of-home LED billboards.

Have a Specific Question Not Listed Here?

Our engineering directors are available to answer your technical questions, audit your existing databases, and provide a clear quotation.

Ask on WhatsApp (+92 316 567 3338)