Privacy Policy
Last updated: October 2026 • Effective for all clients, inquiries, and custom platform deployments.
1. Overview & Commitment to Confidentiality
IT Smart Media ("we", "us", or "our") respects the intellectual property and sensitive business operations of our clients. This Privacy Policy details how we handle information gathered during client project inquiries, custom software development cycles, database integrations, and customer communications.
2. Information We Collect
We collect information solely to provide accurate proposals and develop custom digital systems, including:
- Contact Details: Name, professional email address, phone/WhatsApp number, and company name provided in contact or request-for-proposal forms.
- Project Specifications: Business workflows, feature requirements, database schema details, and API documentation shared under mutual confidentiality.
- Technical Telemetry: Standard web analytics (browser type, screen resolution, referrers) to maintain site performance and security.
3. Non-Disclosure of Client Data & Credentials
We maintain strict Non-Disclosure Agreement (NDA) standards. We never sell, rent, lease, or monetize client database records, customer contact lists, or internal algorithms to third parties. Any credentials or API keys provided for third-party integrations (e.g. Meta Cloud API, Payment Gateways, Twilio) are stored in encrypted environment variables during development and deleted from our staging environments upon project handoff.
4. Source Code & Intellectual Property Ownership
Unlike template-rental platforms, IT Smart Media delivers 100% intellectual property ownership to the client upon settlement of final milestone invoices. All repository access, database migrations, and compiled binaries belong exclusively to you.
5. Security Measures
Our systems utilize TLS 1.3 encryption in transit, strict SSH key-based access for servers, multi-factor authentication on all administrative portals, and automated vulnerability scanning across our deployment pipelines.
6. Contact Details for Privacy Inquiries
For questions regarding this policy or to request removal of project logs:
IT Smart Media Privacy Desk
Email: smads018@gmail.com
Direct WhatsApp / Phone: +92 316 567 3338